At Franky, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, why we collect it, and how it is used when you browse our website.
When you visit our website, certain information may be collected automatically to ensure its proper functioning and to improve your experience. If you contact us via a form, subscribe to our newsletter, or make a booking request, we may also collect information such as your name, email address, or phone number.
The information we collect allows us to respond to your requests, manage our communications with you, and continuously improve our services. With your consent, we may also send you news, special offers, or information about new products from Franky. We are committed to using your data only for the purposes for which it was collected.
Franky does not sell or trade your personal data. In some cases, we may use trusted service providers for website hosting, sending communications, or technical maintenance. When necessary, these partners only have access to the information strictly required to perform their services and are bound to respect the confidentiality of your data.
Our website uses cookies to ensure its proper functioning, analyze its usage, and improve your browsing experience. Some cookies are essential for the website to function, while others allow us to better understand our visitors’ preferences. You can manage or modify your preferences at any time via your browser settings or our consent management tool.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations. We implement appropriate technical and organizational measures to protect this information against unauthorized access, loss, or misuse.
In accordance with the General Data Protection Regulation (GDPR) and applicable Belgian law, you have several rights regarding your personal data. In particular, you can request access to your data, its rectification or erasure, as well as object to certain processing or request its restriction where permitted by law.
For any questions regarding this Privacy Policy or to exercise your rights, you can contact us at contact@franky.brussels.
If you believe your rights have not been respected, you can also file a complaint with the Belgian Data Protection Authority.
Franky reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, or technical developments. The most recent version will always be available on this page.
